Terms & Conditions

This website is operated by NOWA MILANO. Throughout the site, the terms "we," "us," and "our" refer to NOWA MILANO.

We provide this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of the following terms and conditions ("Terms," "Terms of Use").

By visiting our website and/or purchasing an item, you agree to these Terms and Conditions.

These Terms and Conditions apply to all users of the website.

Please read these Terms and Conditions carefully before using the website. If you do not agree to the Terms, you may not use our website or services.

1. Terms and Conditions for the Online Shop

By using this website, you confirm that you are of legal age in your country or state of residence, or that you have permission from a parent or guardian to use the site as a minor dependent.

You may not use our website or products for unlawful purposes.

It is prohibited to transmit malicious code or interfere with the functioning of the service.

Any violation may result in termination of your access to our services.

2. General Terms and Conditions

We reserve the right to decline orders for legitimate reasons (for example, technical errors or suspected misuse).

Data transmitted over the internet — with the exception of payment details — may not always be encrypted.

Payment information is always transmitted securely through encrypted connections.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of this website or service without our written permission.

3. Accuracy and Timeliness of Information

We are not responsible for content on this site that is incomplete, outdated, or inaccurate.

All content is provided for general informational purposes only and does not constitute professional advice.

We may update or change site content at any time.

4. Changes to Services and Prices

Product prices may change at any time without prior notice.

We may modify, suspend, or discontinue any part of our services or website for legitimate reasons, without prior notice.

5. Formation of Contract

Products listed in our online shop are a non-binding invitation to order, not a binding offer.

Clicking "Buy" or "Checkout" submits a binding offer to purchase on your part.

An automatic order confirmation email does not represent our acceptance of that offer.

A purchase contract is only formed once we confirm that your order has shipped.

6. Warranty

Products are covered by applicable consumer protection law.

Nothing in these Terms limits your statutory rights as a consumer.

7. Products and Services

Some products may be available exclusively online and in limited quantities.

We aim to display product images and colours as accurately as possible, though actual appearance may vary depending on your screen settings.

We reserve the right to limit sales to certain regions or individuals where there is a legitimate reason to do so.

Products may be discontinued or modified at any time.

Shipping information: Orders are processed and dispatched through our international logistics network. Any customs duties, import taxes, or similar charges applied by local authorities in the destination country are the responsibility of the customer.

8. Billing and Account Information

We reserve the right to review, correct, or decline orders where information provided appears incorrect or suspicious.

You agree to provide accurate, current, and complete information when placing an order, and to update it if anything changes.

9. Optional Third-Party Tools

We may give you access to third-party tools that we do not control or maintain. Any use of these tools is at your own risk.

10. Links to Third-Party Websites

Our website may include links to third-party sites. We are not responsible for the content, accuracy, or practices of any third party. Any transactions you enter into with a third party are strictly between you and that party.

11. User Content and Comments

If you submit reviews, comments, or suggestions to us, you grant us permission to use them for business purposes.

You must not submit content that infringes on the rights of others or breaches any applicable law.

You are solely responsible for anything you submit.

12. Personal Data

Your personal data is handled in accordance with our Privacy Policy.

13. Errors, Inaccuracies, and Omissions

Our website may occasionally contain errors or inaccuracies. We reserve the right to correct these at any time without prior notice.

14. Prohibited Uses

You may not use this website for any unlawful, misleading, harmful, or abusive purpose. Doing so may result in immediate suspension or termination of your access.

15. Limitation of Liability

Our liability is limited to the extent permitted by applicable law.

Liability for minor negligence is limited to breaches of essential contractual obligations.

Your statutory rights as a consumer remain unaffected.

16. Indemnification

You agree to indemnify and hold NOWA MILANO harmless against any claims arising from your unlawful use of the website or breach of these Terms.

17. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

18. Termination

These Terms remain in effect until terminated by either party. We may terminate your access immediately in the event of a violation.

19. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, without prejudice to any mandatory consumer protection laws that apply in your own country of residence.

20. Returns & Refunds

Details on returns and refunds are set out in our Returns, Refunds & Cancellations Policy.

21. Contact

📧 [NOWA MILANO support email] 📍 [NOWA MILANO registered business address, UK]

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Note: Bracketed fields need your real details before publishing. Since NOWA MILANO operates as a UK Ltd, you may also want a solicitor or company formation service to give this a final legal review — this draft is adapted for structure and clarity, not a substitute for legal advice.