Terms of service

These Terms & Conditions govern your use of lunoviastore.com and any purchase you make from Lunovia Store, operated by Mia Bondi LTD. By using our website or placing an order, you agree to these terms.

About Us

lunoviastore.com is owned and operated by Mia Bondi LTD (Company Number 16436755), trading as Lunovia Store, registered at 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom.

Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, and be able to form a legally binding contract to place an order with us.

Products and Pricing

We make every effort to describe and price our products accurately. All prices are shown in British Pounds (GBP) and include applicable taxes where relevant. Shipping is free within the United Kingdom, so the price shown at checkout is the total amount you pay.

Product images are for illustration; slight variations in colour or appearance may occur. If we discover a pricing or description error after you order, we will contact you before processing and give you the option to confirm at the correct price or cancel.

Orders and Acceptance

When you place an order you will receive an order confirmation email. This confirms we have received your order; a binding contract is formed when we dispatch the goods. We reserve the right to refuse or cancel any order, for example where a product is unavailable or a pricing error has occurred, in which case any payment taken will be refunded in full.

Payment

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, and Google Pay. All payments are processed through secure, SSL-encrypted gateways. By placing an order you authorize us to charge your chosen payment method for the total shown at checkout. See our Payment Policy for full details.

Shipping and Delivery

We ship within the United Kingdom only. Delivery times, costs, and processing are set out in our Shipping Policy, which forms part of these terms.

Returns, Refunds, and Cancellations

Returns and refunds are governed by our Return & Refund Policy, and order cancellations by our Order Cancellation Policy. Both form part of these terms. Nothing in these terms affects your statutory rights.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Mia Bondi LTD or its licensors and is protected by law. You may not copy, reproduce, or use it without our written permission.

Acceptable Use

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the site’s operation.

Limitation of Liability

To the fullest extent permitted by law, Mia Bondi LTD shall not be liable for any indirect or consequential loss arising from your use of the website or products. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under UK law. Your statutory rights as a consumer remain unaffected.

Consumer Rights

As a consumer you have legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, including rights relating to goods that are faulty or not as described, and the right to cancel eligible orders within 14 days. These rights are not affected by these terms.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. The version published on this page at the time you place your order applies to that order.

Contact Us

Email: info@lunoviastore.com
Phone: +44 7476 526401
Registered Address: 71-75 West Street, Shelton Street, London, WC2H 9JQ, United Kingdom